Handmade glass and oak wood
« The device itself is designed to look like a piece of art, rather than a home appliance. »
Ultrasonic diffusion is an easy, natural and safe way to enjoy the benefits essential oils. What sets Zoe apart is:
its remote control
its big water tank (run time up to 12h)
its entirely customizable mist level
it doubles as a dimmer + a meditation light
First shipment I received the cover was shattered. Pilgrim shipped me a replacement cover and I accidentally broke it as I was setting up the diffuser for the first time—it is THAT fragile. Waited months for the replacement cover to be restocked (it’s no wonder they can’t keep these in stock) and now I’m sitting here wondering if I should spend the money on a replacement cover if it will just break immediately again. I kid you not this expensive diffuser has been sitting under my bed in its box for a year. I’ve never even been able to use it. Pilgrim should have sent me another replacement when I emailed them once they were restocked. It’s not my fault the product is so poorly designed. Oh, and of course they never sent me an email to let me know the replacement cover was restocked as they said they would. I wish I never purchased this diffuser. It’s been a complete hassle and I am still using the tiny cheap plastic one that I was trying to upgrade when I bought the Zoe.
I recently wrote a review because my Zoe diffuser stopped working. After sending videos to them via email, they said they were going to ship a new one. However, that was 3 weeks ago, and I still have not received anything. I have emailed them repeatedly and have heard nothing back about the status of my order. They can't even provide a tracking number. Pilgrim is refusing to honor their 1 year warranty agreement! DO NOT BUY ANY PRODUCTS FROM PILGRIM. My oil diffuser broke after 1 month and it's like pulling teeth trying to get them to ship a new one to me. I have asked for a refund and have not heard back either.
I ordered my Zoe a little over a month ago, and now it doesn't turn on at all. I emailed Pilgrim to get a refund or a replacement but haven't heard back. DO NOT BUY. My $20 oil diffuser from Target works better than this.
This is a truly beautiful diffuser. So many are plastic and cheap looking, and even the least offensive are something I usually try to hide behind photo frames or a plant. This one is prominently displayed on my entry table. I can use the light at night to welcome people into my home, and it sets the tone of a fresh, nice smelling environment. Worth every penny.
I have been thoroughly enjoying my Zoe diffuser! It is not only the best diffuser I've ever owned functionally, but it is also a centerpiece in my home. It is so beautiful! I plan to buy one for everyone in my family eventually! It is the perfect birthday, holiday, wedding or house warming gift!