Reviews

Based on 124 reviews
81%
(101)
10%
(13)
4%
(5)
2%
(2)
2%
(3)
R
Zoe
R.R.
5/5

This diffuser is so much bigger in person than it looks in photos and I love it. The water tank holds a lot so you don’t have to refill it 800 times. The glass dome is beautiful and the meditation light is my favorite. The remote is cool too, I just have to be sure and put it up high because my lab will chew it to pieces and we can’t have that.

Also, customer service from Pilgrim is 10/10. Highly recommend!

B
Zoe
B.C.

Love my Zoe

Aromatherapy Kit

A
Teo
A.
1/2

I purchased two of these diffusors, one for my office and one for our living room. One of them works perfectly; it's attractive and diffuses nicely. The other one has what I can only assume is a manufacturer's defect. The plastic catch over the spout inside the chamber is loose and this causes the water not to be evaporated properly. Because of this, the water sits stagnant in the chamber for a long period of time. I really want this to be the perfect diffusor, but it seems like a crapshoot.

A
Teo
A.
1/2

I purchased two of these diffusors, one for my office and one for our living room. One of them works perfectly; it's attractive and diffuses nicely. The other one has what I can only assume is a manufacturer's defect. The plastic catch over the spout inside the chamber is loose and this causes the water not to be evaporated properly. Because of this, the water sits stagnant in the chamber for a long period of time. I really want this to be the perfect diffusor, but it seems like a crapshoot.

B
Teo
B.
Wonderful

I love this diffuser it produces a great long lasting diffusion with minimal water and less oils than I’ve used before and it is very quiet near soundless while so pretty to look at! I’ve had so many ultrasonics that have broken in the last year it was several online video recommendations that helped me find this one - although I have the Sofia I didn’t know about Teo... Sofia is great In our bathroom it fills the room with pure scent fast and then we let it rest. Teo is great for our bedroom and living room as the scent is gentle and sustained, and I can not say it enough a good diffuser makes less oil go further ... Teo is great.

J
Sofia
J.C.
I am confused...

I purchase 7 SOFIA Diffusers in order to use them in different areas at home and was very exited about it. But I am confused.
• At the beginning you can easily see the breeze that produces but after a couple of hours the breeze is not produced any more.
• I cleaned the glass reservoirs and it happened again, the breeze flows for les than two hours and then nothing.
• I tried 3 of them and it is the same.
I hope you can help me because I do not want to feel that invested a lot of money in nothing.

LOVE!

This is the best diffuser I have ever owned. Easy to use, lots of features, and does not leak like my other diffusers did.

A
Teo
A.G.
Teo & Sofia diffuser

Bought both diffusers and was really excited. I was surprised how delicate the diffusers are - broke one of the glass reservoirs as I was taking it out of the package! If you have kids, these wouldn't last long. Happy with the strength of the Sofia but I can't even tell when the Theo is on - super disappointing. Was hoping to give as a house warming gift to a friend but glad I tried it out first.

Hi Ashely, Thanks for your feedback! We've reached out via email to confirm that everything is working properly with your Teo and look forward to your reply. Kindest, Pilgrim Customer Experience Team
M
Zoe
M.
So pretty!

This diffuser is so much prettier in person than in the pictures. The mist is strong (different settings), the light is adjustable and it is so soft through the glass cover. The diffuser is nicely built, the wood bottom is a nice touch. Highly recommend.

Hi Misty, We're thrilled you're happy with Zoe! Thanks for the wonderful review. Kindest, Pilgrim Customer Experience Team
M
Zoe
M.
Too flim poorly made poor quality too expensive

The glass doesn't sit on the difuser properly and it smashed!!!! Very disappointed in quality for the price. There should be groves to slot the glass top into for safety and care to stop breakages. not even 1 day old and the glass smashed!!! Super expenaive to break so easily

Hi Marina, We appreciate the feedback. We're sorry to hear that the glass dome to your Zoe broke - we've reached out to you directly to help resolve the issue and look forward to your reply. Kindest, Pilgrim Customer Experience Team
M
Sofia
M.L.
Beautifully crafted

I absolutely love this diffuser! Not only is it beautifully designed and easy to set up, but also easy to clean! Very quiet and has a perfect glow.

Our first one had a slight crack in the ceramic piece, and the Pilgrim support team was quick the help out!

I’d absolutely recommend this beauty to anyone!

C
Sofia
C.
One Week with Diffuser

I have had my diffuser for a week now and while it looks beautiful I am very confused about a few of its functions.
1) the diffuser will auto turn off but still have oil in the bottom and i can never get it to use all the oil and since we are working with drops here it seems weird that a huge portion sits in the glass is that normal?
2) The glass piece has turned black at the tip that rises up in the enter and I have no idea if this is a good or bad thing. I have tried to look it up but cannot seem to find it anywhere. Is it broken? The smell is faint and it turns off regularly

Hi Claire, Thanks for your feedback! We've written you about the concerns you have here, and look forward to your reply. Kindest, Pilgrim Customer Experience Team
Would definitely purchase again!!!

This is a very pretty piece. It has a delicate ceramic shell, and its natural colors add a nice touch to my decor. I love the lights, very peaceful, and not too bright (just a beautiful glow).

Finally a great diffuser

I finally found it. I have gone through WAY more diffusers than I care to admit. You name it, I've tried it. In the case of the Teo, the diffuser works as perfectly as it looks. One thing that I really love is how easy it to get up and running. At this price point, you don't find this type of quality very often. The big selling point for me was that it is completely silent. Diffusers I've tried in the past are way too noisy. Another big problem is that other diffusers feel 'cheap'. The wood and ceramic give this a high class feel. I am in love with this diffuser!

Awesome diffuser

I usually don't do reviews, but this was such a good find I wanted to pass it on. I love the modern design of this diffuser. It is simple and ingenious and I use it every night with my lavender oil. I put in 10 drops and let it run all night. It has a nifty safety feature that turns off so you don't burn it dry. And did I say it was more affordable than most. I have shopped plenty and settled in this little gem.

New sleep routine

Absolutely love my diffuser. For the longest time, I had a ton of trouble sleeping. Finally, a friend told me to give aromatherapy a shot. So after some research I decided to purchase from Pilgrim. What a great decision! I start the diffuser while I am getting ready for bed and by the time I lay down, I'm about ready to sleep.

Loving my diffuser

What an easy way to add some class to any home! The diffuser is super simple to figure out and the attention to detail is great. I'm very happy with my purchase, especially for the price

Overall impressive

Overall I'm very impressed with the diffuser kit. I got it for a gift and my wife absolutely loves it, and uses it every single day before bed. Extremely relaxing, the lighting is incredibly soothing. Highly recommend!

Stress kit

Love, love, love this! the kit just oozes quality. The frankincense oil is my favorite. Just a beautiful kit altogether.

Fantastic Kit

The first thing you notice about the stress kit is the beauty of the Teo diffuser. It's striking!

The two mist options are a great way to change things up.

Coming home to my new diffuser is a great way to de-stress after a long day!

Gorgeous, great working diffuser and excellent customer service!

I own two of these lovely diffusers and just LOVE them. I was so excited when I got my first one because I think it is one of the best looking diffusers out there. I love that it is made of wood and ceramic. I love that the indicator lights go out after a period of time, on their own, so I can run it all night in my bedroom without the disturbance of the electronic lights AND it's silent. They really thought of everything! After having the first one for only a short period of time, I new I had to get the second. Now I'm considering a third!

WORTH EVERY PENNY

I absolutely LOVE this diffuser! I bought it as a gift, but I have fallen in love and will certainly be purchasing one for myself! As an owner of a other diffusers, I can honestly say that the Teo diffuser is MUCH cuter, quieter, and crafted from higher quality materials! This diffuser is one-of-a-kind! Not only is it a piece of artwork (seriously, it's BEAUTIFUL), but it functions flawlessly. I could not be happier with my purchase.

Great design and equally as great functionality

I haven't had a day without diffusing since it arrived! Am so happy with the quality product. Super easy to use. Light is warm, not too bright. Keeps our entire first floor smelling great. You can't go wrong.

Great design and equally as great functionality

I haven't had a day without diffusing since it arrived! Am so happy with the quality product. Super easy to use. Light is warm, not too bright. Keeps our entire first floor smelling great. You can't go wrong.